FAQs

Task set-up fees apply to new requests
Travel Time is charged

If you need a Regularly Scheduled Assistant over 10 hours a week, ask about our customized pricing.

Onboarding, task setup, travel, mileage, and/or membership fees may apply.

Regularly Scheduled Assistants:

Your Getting Started Assistant will help figure out your needs.

One-Time and As Needed Request:

Include in your estimate:

Time to answer any questions
Time you think the task will take
Time in traffic
Travel Time*

2 hour minimum for all One-Time Requests

        If it appears that your estimate is a little off, we will contact you for further information.

Regularly Scheduled Service:

You reserve an assistant for the same days and times each week.

• Best Value
• Choose number of hours needed each week (4-40)
• Can request the same assistant
• Can request additional time or a higher level assistant as needed
• Can switch to a different assistant level or cancel service with one months’ notice
• There may be a wait list due to our thorough screening process to recruit the best assistant for you. We will assign a temporary assistant if needed.

Membership Service:

With a membership, you can request an assistant as needed.

• Reduced hourly rates over One-Time Service
• Request assistant level based on each task request
• Your information and preferences are kept on file for easy requests
• Access to the same forms and checklists as Regularly Scheduled Service
• $20 monthly membership fee
• After the first 3 months, you can cancel at any time

One-Time Service:

You can request an assistant as needed.

• Quick and Easy
• Typically best for those clients who request service less than 3 times per year
• Request assistant level based on each task request
• 2-hour minimum

All of our assistants have had backgrounds checks as well as excellent references. They are professional, responsible, and friendly.

Standard

Qualities:

• follow detailed instructions
• experience with household tasks, pet care, and communication

Examples of Standard Tasks:

• errands
• laundry
• light housekeeping
• simple administrative tasks
• pet services

Elite

Qualities:

• standard qualities
• analyze processes and initiate tasks independently
• experience with organization and process improvement

Examples of Elite Tasks:

• standard tasks
• schedule  and meet technicians, housekeepers, etc.
• online research and purchases
• perform administrative tasks and research projects efficiently
• book travel

Super Elite

Qualities:

• standard and elite qualities
• solve problems independently
• anticipate client needs
• make decisions on client’s behalf
• experience with household management

Examples of Super Elite Tasks:

• standard and elite tasks
• interact with others on the client’s behalf
• manage schedules
• work well with executives and those with incredibly full lives
• assist with weddings and other events
• organize spaces and complex projects

Project Managers

Giving your assistant access to a Project Manager can increase productivity, improve working relationships, and save you time. Managers can be used as needed or be regularly scheduled to check on progress.

Qualities:

• perfect for highly sensitive or complicated tasks
• organize projects
• manage lower level assistants and household staff
• delegate and oversee progress or handle the details themselves.

Examples of  Project Manager Tasks:

• Manage a lower level assistant, household staff, etc.
• Special projects or sensitive tasks

Not exactly sure what you need? We understand that getting started is half the battle.
For quick questions, submit a contact form.

If you need a Getting Started Assistant to walk you through the process, submit a Getting Started Assistant Request Form.  $100.00 for 1st two hours of service.